Delete your Perks account

Request account deletion

You can request deletion of your Perks Cards account and associated server-side data at any time. This page applies to accounts created through the Perks Cards Android app, browser extension, or website at perks.cards.

• Send an email to [email protected] from the email address registered to your Perks account.
• Use the subject line: "Delete my Perks account".
• In the message, confirm that you want your account and associated data deleted. If you contact us from a different email address, include the email tied to your Perks account so we can verify ownership.
• We may reply to confirm your request before processing deletion.

What we delete

When your deletion request is processed, we delete or anonymize the following data associated with your account:

• Account profile information (name, email, and phone number)
• Saved cards, card priorities, and reward preferences
• Transaction history and checkout-related records stored on our servers
• Premium data such as goals, expenses, spending plans, agent chat history, and reward inventory
• Authentication credentials and active sessions for your account

Uninstalling the Android app or browser extension removes local data on your device (for example cached checkout session amounts). That does not delete server-side account data — use the steps above for full account deletion.

What we may retain

• Aggregated or anonymized analytics that can no longer be linked to you
• Information we are required to keep for legal, security, or fraud-prevention purposes for a limited period
• Backup copies that are purged on our normal retention schedule after deletion is processed

See our privacy policy for more detail on data retention and analytics.

Before you request deletion

• If you have an active premium subscription, cancel it through your billing provider before or as part of your deletion request.
• You can sign out of the Android app, browser extension, or website at any time without deleting your account.
• If you only want to remove a saved card, you can delete it from your wallet in the app without closing your account.

Processing time

We aim to complete verified deletion requests within 30 days. We will email you when deletion is finished or if we need additional information to verify your request.